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  • Set out below are the terms on which Laserperfect provides service to its clients. Please ensure that you have read and fully understood them prior to booking any Laserperfect treatment.


       Appointments and cancellations


  • All therapists at Laserperfect are trained and approved in accordance with the company’s treatment protocols and therefore Laserperfect does not guarantee continued treatment with a named therapist.

  • If you are unable to attend your appointment, please contact us immediately on 07914857988 We will need to know that you wish to cancel 24 hours before your appointment is due. Failure to cancel or re arrange before 24 hours the preceding day will result in the loss of the treatment from your value pack or deposit being redeemed.

  • Please arrive for your appointment at least 10 minutes in advance so that the necessary paperwork can be completed. Late arrival may result in reduced treatment time or forfeiting of the appointment. Laserperfect will endeavour to ensure that your appointment runs on time; however, should we need to cancel or postpone your appointment at short notice, we will make every effort to contact you in advance.

  • Prior to your appointment we will inform you of any preparation required in advance of your treatment. Failure to follow the guide lines may result in cancellation of your appointment, reduced treatment time, or additional fees being charged.

  • Any client who requires treatment and brings a child with them must also be accompanied by another adult to chaperone the child whilst the client is being treated. Failure to bring an adult chaperone with any child will result in the treatment being cancelled and loss of the value pack treatment or deposit. No children under the age of 15 years must be left unattended within the clinic at any time.

​       Deposits and payments

  • To secure an appointment with Laserperfect a deposit is required.

  • For an appointment £50 will be charged at the time of booking, in order to secure the appointment.

  • For any subsequent individual treatments up to the value of £400 a deposit of £25 will be charged and for any subsequent individual treatments over the value of £400, a deposit of £50 will be charged at the time of booking. Deposits can be used towards payment for treatment or left on your account for future treatments. Should deposits remain unclaimed by the client following twelve months of inactivity Laserperfect reserves the right to withhold the deposit.

  • These charges will not be applied to clients booking an appointment from their existing value package of treatment.

  • Please refer to the price list on the website or contact the  clinic for price list.

       Courses of treatments

  • All treatments purchased as a discounted offer or promotional course of 6 or more must be paid for in full in advance of the first treatment. All treatment courses must be taken within 12 months of the date of purchase; any treatments left untaken after 12 months will be forfeited.

  • Value packs are only refundable for medical reasons. Any refund agreed is calculated by deducting the full list price of all treatments already taken, plus any charged for non-attendance, from the total price of the course of treatment, with the difference returned to you.


       Treatment suitability

  • We will always assess whether treatment is suitable for you, or likely to be successful, prior to any treatment being carried out. If not, we will inform you as to the reasons why. You will only be liable for the cost of the initial consultation, where applicable.

​       Liability

  • Laserperfect will not be liable in contract, tort or otherwise for any economic loss (including, without limitation, loss of profit), or for any other special, indirect or consequential loss or damage arising out of, or in connection with, its provision of any goods and/or services to the client.

  • It is the client's responsibility to ensure that he or she provide Laserperfect with all relevant medical details prior to each treatment. Laserperfect will not be liable for any damage that occurs as a result of the client's failure to disclose such details.

  • The client agrees to comply with all instructions and/or recommendations given to them by, or on behalf of Laserperfect regarding the care of a treated area. Nothing in these terms of business shall exclude or limit Laserperfect liability for death or any personal injury resulting from Laserperfect negligence.

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